Xbox is trying to force me to pay a past due balance when i had this conversation with...

GetHuman-joeysull's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman-joeysull's own words
Xbox is trying to force me to pay a past due balance when i had this conversation with a microsoft agent for the last * months, and i do not click the " renew subscription " option that is offered to me when first purchasing a description. It is trying to illegally make me pay $**.** a month when xbox has promos like gold for * dollar this month. I want to cancel this past due amount because that is not what was arranged and agreed upon. I desperately need a human's help.
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Customer service issue
Reported by GetHuman-joeysull
Nov 30th, 2018 - 6 mons ago
I have an issue with Xbox too
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Seen by 17 customers so far
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GetHuman-joeysull started working on this issue
Nov 30th, 2018 3:26pm