I am trying to recover my old Xbox Account that I have not used in years for gamertag e...

GetHuman1658342's customer service issue with Xbox from November 2018

5 views
 | 
66766 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1658342 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1658342's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1658342's own words
I am trying to recover my old Xbox Account that I have not used in years for gamertag echorob. The email address attached to it is no longer valid and it is EarthLink, meaning they charge to have an email. The account has a lot of progress and purchaes made for games that I see are reverse compatible for my Xbox One's digital Xbox *** games. I want to have access to the account again and the online tools on Xbox.com do not help. I need a rep to call me to resolve this.
GetHuman1658342 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1658342 fixed the problem
We are waiting for GetHuman1658342 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1658342 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1658342
Nov 30th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 66766 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1658342 started working on this issue
Nov 30th, 2018 3:52am