My son tried to order bucks for Halo - the system responded that he did not own the gam...

GetHuman-ginsmith's customer service issue with Xbox from November 2018

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The issue in GetHuman-ginsmith's own words
My son tried to order bucks for Halo - the system responded that he did not own the game, which he does. Anyway the worst part is he did not get the bucks and i was charged * times in the amount of $**.** equaling $**.**. These charges from your company are from November **. I certainly do need this money refunded to my bank account immediately. This has proved very concerning, as I have attempted to contact your company several times. However, this is my first attempt through this avenue and i am hoping for a response. * Thank you, *Gin Smith*My phone number is: ***-***-****
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Xbox

Customer service issue
Reported by GetHuman-ginsmith
Nov 28th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-ginsmith started working on this issue
Nov 28th, 2018 7:05pm