I am locked out of my account and I have a brand new phone with a new number that wasn...

GetHuman1698633's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1698633's own words
I am locked out of my account and I have a brand new phone with a new number that wasn’t linked to my Xbox and my card that I have in my account is still taking money out every month and I have yet to use it and I can’t access the info of the card cause every * months my bank give me a new account number so I use the old card info that I use before if I could get a call back so I can fix my Xbox issue
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Customer service issue
Reported by GetHuman1698633
Dec 5th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 69502 others
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GetHuman1698633 started working on this issue
Dec 5th, 2018 10:59pm