Hi there, I purchased *** FIFA points on **rd November, but have been charged for the f...
GetHuman1636617's customer service issue with Xbox from November 2018
Help with my Xbox issue
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1636617's own words
Hi there, I purchased *** FIFA points on **rd November, but have been charged for the following:**Order Number ********** Total £**.***FIFA Points *,****** November ******Order Number ********** Total £**.***FIFA Points *,****** November ******Have just been informed via email that I’m not eligible for a refund based on Microsoft Terms of sale.**I wish to take this further as this is a mistake as I only purchased *** FIFA points and NOT *,*** what I’ve been charged.
GetHuman1636617 did not yet indicate what Xbox should do to make this right.
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