A while back i purchased pixark , but my kids decided to play wow instead so messed wit...

GetHuman1635363's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1635363's own words
A while back i purchased pixark , but my kids decided to play wow instead so messed with it for a few minutes and eventually un installed it . Some of my buddies are playing now . So i reinstalled it and received a mesage stating i have a trial . So i went into my purchases and its not there . I know i payed for this game . And of all the games to try and scam , i mean this is bottom of the barrel . I am angry , byt i assume sometimes these things happen but to have no record of the purchase , is mind numbing . I want pixark i cant and wont purchase it a second time help me get this resoled please.
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Customer service issue
Reported by GetHuman1635363
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman1635363 started working on this issue
Nov 27th, 2018 6:06am