I bought a new XBox *** and I downloaded games my brother and I had previously purchase...
GetHuman-grantsd's customer service issue with Xbox from November 2018
Help with my Xbox issue
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The issue in GetHuman-grantsd's own words
I bought a new XBox *** and I downloaded games my brother and I had previously purchased and played together on our old console, but now I can only play his games on his profile and my games on my profile. Our previous console would let either account play games from either owner, but now only the owner of the games can play them. I would not like to purchase games I already have on my brother’s account, but I would like to play them on my account. Is there a way to go back to how it was on the previous console? That being that either profile could play either owner’s games.
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