I don't know how many times I have to make it clear to understand that I do not want re...

GetHuman-marsthei's customer service issue with Xbox from November 2018

5 views
 | 
63902 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-marsthei to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-marsthei's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-marsthei's own words
I don't know how many times I have to make it clear to understand that I do not want reoccurring billing to be turned on. I usually buy a Xbox live card. Occasionally I will pay for it with a credit card or something like that but after that I usually wake up and can't get online to play because apparently I owe a past due amount. Once again I did not ask for this. I have called and been helped with this matter before but somehow it keeps ending up turned on with a past due balance. I refuse to pay this and I demand a number to actually talk to someone human about the matter. I have went out and bought a Xbox live card and it will not let me redeem it as well. Very disappointed.
GetHuman-marsthei did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-marsthei fixed the problem
We are waiting for GetHuman-marsthei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marsthei fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-marsthei
Nov 24th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 63902 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-marsthei started working on this issue
Nov 24th, 2018 4:52pm