I don't know how many times I have to make it clear to understand that I do not want re...

GetHuman-marsthei's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman-marsthei's own words
I don't know how many times I have to make it clear to understand that I do not want reoccurring billing to be turned on. I usually buy a Xbox live card. Occasionally I will pay for it with a credit card or something like that but after that I usually wake up and can't get online to play because apparently I owe a past due amount. Once again I did not ask for this. I have called and been helped with this matter before but somehow it keeps ending up turned on with a past due balance. I refuse to pay this and I demand a number to actually talk to someone human about the matter. I have went out and bought a Xbox live card and it will not let me redeem it as well. Very disappointed.
GetHuman-marsthei did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman-marsthei
Nov 24th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 63902 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-marsthei started working on this issue
Nov 24th, 2018 4:52pm