Im being randomly charged all the time when im not buying anything ive removed my card...

GetHuman1614408's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1614408's own words
Im being randomly charged all the time when im not buying anything ive removed my card from the account it continues to get charged ive canceled the card and im somehow still being charged i want it to stop or im going to press charges. Ive got ***s of dollars come up missing over the last several months and each time i get a bank statement ive got several charges from xbox microsoft when i never even bought anything.
GetHuman1614408 did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman1614408
Nov 24th, 2018 - 10 mons ago
I have an issue with Xbox too
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Seen by 1 customer so far
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GetHuman1614408 started working on this issue
Nov 24th, 2018 2:33am