Im being randomly charged all the time when im not buying anything ive removed my card...

GetHuman1614408's customer service issue with Xbox from November 2018

1 view
 | 
63659 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1614408 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1614408's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1614408 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1614408's own words
Im being randomly charged all the time when im not buying anything ive removed my card from the account it continues to get charged ive canceled the card and im somehow still being charged i want it to stop or im going to press charges. Ive got ***s of dollars come up missing over the last several months and each time i get a bank statement ive got several charges from xbox microsoft when i never even bought anything.
GetHuman1614408 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1614408 fixed the problem
We are waiting for GetHuman1614408 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1614408 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1614408
Nov 24th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 63659 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1614408 started working on this issue
Nov 24th, 2018 2:33am