downloaded game off xbox live finishes downloading but wont play game

GetHuman-itrain's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman-itrain's own words
The problem: downloaded game off xbox live finishes downloading but wont play game
GetHuman-itrain did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-itrain
Nov 15th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 59702 others
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Timeline
GetHuman-itrain started working on this issue
Nov 15th, 2018 10:17pm