I am trying to log in to my Xbox *** profile for the first time in a while. I had *-ste...

GetHuman-mtillman's customer service issue with Xbox from November 2018

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The issue in GetHuman-mtillman's own words
I am trying to log in to my Xbox *** profile for the first time in a while. I had *-step verification turned on, but even using the app password does not work. I tried turning it off, but the Xbox does not recognize that the *-step verification has been turned off and is giving me error code ****D***.**I don't care either way if my *-step verification needs to be on or off to log in, I'd just like to be able to log in. Thanks!
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Xbox

Customer service issue
Reported by GetHuman-mtillman
Nov 11th, 2018 - 4 mons ago
I have an issue with Xbox too
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Seen by 3 customers so far
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GetHuman-mtillman started working on this issue
Nov 11th, 2018 11:51pm