I redeemed a $**.** code on my Xbox one, on November *. I been play scenes and I always...

GetHuman1533024's customer service issue with Xbox from November 2018

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The issue in GetHuman1533024's own words
I redeemed a $**.** code on my Xbox one, on November *. I been play scenes and I always check my balance. Today I got on wanting to buy a digital game and only had $*.** * I have viewed my transaction history and don’t see any purchases recently other than the reddem of the ** dollars. The transaction history is also confusing to read. So I ask if someone can help identify what is happening with my money and refund it to me if there was an error with it .
GetHuman1533024 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1533024
Nov 9th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 56869 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman1533024 started working on this issue
Nov 9th, 2018 11:32pm