Since last feb I have been billed **.**?**.** **.** . Since then I had at least *** in...

GetHuman-karensak's customer service issue with Xbox from November 2018

60462 similar
0 following
Help with my Xbox issue
Try having Xbox call you again?
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-karensak's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-karensak may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here -
The issue in GetHuman-karensak's own words
Since last feb I have been billed **.**?**.** **.** . Since then I had at least *** in charges that weren’t consent by my kids. Several months they haven’t been using it since it has been taken away from them. Yes my son asked if he can purchase it but we weren’t aware we were be billed every month continuously. I’m requesting a refund and need any more prior purchased not to be billed to my credit card. Thank you for your time and understanding.
GetHuman-karensak did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-karensak fixed the problem
We are waiting for GetHuman-karensak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-karensak fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-karensak
Nov 17th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 60462 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-karensak started working on this issue
Nov 17th, 2018 4:17pm