Since last feb I have been billed **.**?**.** **.** . Since then I had at least *** in...

GetHuman-karensak's customer service issue with Xbox from November 2018

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The issue in GetHuman-karensak's own words
Since last feb I have been billed **.**?**.** **.** . Since then I had at least *** in charges that weren’t consent by my kids. Several months they haven’t been using it since it has been taken away from them. Yes my son asked if he can purchase it but we weren’t aware we were be billed every month continuously. I’m requesting a refund and need any more prior purchased not to be billed to my credit card. Thank you for your time and understanding.
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Xbox

Customer service issue
Reported by GetHuman-karensak
Nov 17th, 2018 - 3 mons ago
I have an issue with Xbox too
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Seen by 5 customers so far
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Timeline
GetHuman-karensak started working on this issue
Nov 17th, 2018 4:17pm