I ordered to xbox cards off of Amazon for my nephew to use. I was trying to get the cod...

GetHuman1478933's customer service issue with Xbox from November 2018

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The issue in GetHuman1478933's own words
I ordered to xbox cards off of Amazon for my nephew to use. I was trying to get the code so he could put it into his xbox. It was sent to my email and when I clicked on the redeem button I got the code and I sent it to him but when he puts it into the system it says it's been redeemed. It took me a while to figure out where the $** went but I found that it was on the Microsoft store. I'm trying to transfer the money to his account or we get refunded the $** so I can purchase * new gift cards that he could use
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Xbox

Customer service issue
Reported by GetHuman1478933
Nov 3rd, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1478933 started working on this issue
Nov 3rd 3:12pm