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The issue in GetHuman-sithvena's own words
I cannot log into my Xbox Live account or the email attached to said account. Yesterday it said someone else may be using my account and sent codes to the email my account is connected to and I cannot access. The Account recovery requests have not been helpful either as I cannot tell if the questionaire wants the console's serial number, Console ID, Xbox Live device ID, or Global device ID when it asks for "Device ID" and as such has been unable to verify my ownership. I requested a security change today, but it says it will take a month and I cannot cancel it because it once again wants to send a code to the email I cannot log into.**I just want to be able to log into my account.
GetHuman-sithvena did not yet indicate what Xbox should do to make this right.
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