I've been on hold for the human call back for over an hour & it just hung up on me! I'm...

GetHuman70888's customer service issue with Xbox from November 2018

1 view
 | 
53190 similar
 | 
0 following
Help with my Xbox issue
Did we steer you to the right help?
Waiting to see if GetHuman70888 got the right customer help using our suggestion.
First: share to improve GetHuman70888's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman70888 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman70888's own words
I've been on hold for the human call back for over an hour & it just hung up on me! I'm getting a little frustrated because I did this over a week ago & no one ever called me back. I was charged twice in October for my son's Xbox Live. It usually comes out of my checking account every *th. In October, I was charged the normal $*.** on the **th & then again the very next day for same amount. My name is Natalie Cunningham & the last* digits of my bank card is ****. I bank with Bank of America. I suggest you just let November be free. Or put the money back into my bank account. Sounds easier to just let November to be free. Thanks. Patiently waiting for a human to call me asap
GetHuman70888 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman70888 fixed the problem
We are waiting for GetHuman70888 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman70888 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman70888
Nov 2nd, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 53190 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman70888 started working on this issue
Nov 2nd 8:32pm