you hear no sound come out of the earmuffs unless you wiggle wires and then now it doesnt work at all

GetHuman-potierb's customer service issue with Xbox from November 2018

Help with my Xbox issue
The issue in GetHuman-potierb's own words
play a game with my friends online but i could not hear them ... headphones are broken you cannot hear out the headphones at all as of november *th they are still not fixed
its very frustrating because i spent $** on something that didnt even last a year
i want a replacement
because i buy all the games and electronics for it
yes
I have an issue with Xbox too
How GetHuman-potierb fixed the problem
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Xbox

headphones
Customer service issue
Reported by GetHuman-potierb
Nov 1st, 2018 - a mon ago
I have an issue with Xbox too
Fixed
Seen by 19 customers so far
Similar issue to 52659 others
0 customers following this
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Timeline
GetHuman-potierb started working on this issue
Nov 1st 9:20pm
GetHuman-potierb indicated the issue is not fixed yet.
Nov 8th 2:37pm
GetHuman-potierb indicated the issue is not fixed yet.
Nov 8th 2:43pm
GetHuman-potierb indicated the issue is not fixed yet.
Nov 8th 2:44pm
GetHuman-potierb indicated the issue is not fixed yet.
Nov 8th 2:45pm
GetHuman-potierb indicated the issue is not fixed yet.
Nov 16th 1:47pm
GetHuman-potierb indicated the issue is not fixed yet.
Nov 16th 1:47pm