My account has a password on it, and I know what the password is. The problem is that w...

GetHuman1465672's customer service issue with Xbox from November 2018

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The issue in GetHuman1465672's own words
My account has a password on it, and I know what the password is. The problem is that when I sign in it says that I’m accessing sensitive info and that I need to verify my password for *****@***.com. I’ve tried my password so many times and I’ve restarted my Xbox ten times now. So I finally clicked “forgot my password” and it had me do some stupid stuff that did nothing. Finally when I got to where I needed to type where I need you guys to send me the email to get new password, it won’t let me click down there. I really need help this is a pain in the ***.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1465672
Nov 1st, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman1465672 started working on this issue
Nov 1st 6:10pm