I preorderd Red dead Redemption * and had already payed for the preorder on Thursday O...

GetHuman1381779's customer service issue with Xbox from October 2018

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The issue in GetHuman1381779's own words
I preorderd Red dead Redemption * and had already payed for the preorder on Thursday October **th now it is charging me again for another ** dollars on a recurring bill which doesn't make any sense. I payed for my membership in august and that would be the only recurring bill for ** dollars. Being charged for something i've already bought is very nerve racking. I would like to refund my ** dollars for i have already payed for the game and now Xbox has taken *** dollars from me instead of just **.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1381779
Oct 20th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1381779 started working on this issue
Oct 20th 4:44pm