When I make a transaction online in the Xbox store that game that I previously purchase...

GetHuman1380948's customer service issue with Xbox from October 2018

2 views
 | 
46099 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1380948 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1380948's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1380948 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1380948's own words
When I make a transaction online in the Xbox store that game that I previously purchased instantly goes over to my friends Xbox and he doesn’t have to pay in order to play. Although this happens with games, add-ons from online don’t apply the same way, except some games like call of duty that have season pass. I would like for you Xbox to unlink his account from mine so that he doesn’t get the free stuff that I have to pay for.
GetHuman1380948 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1380948 fixed the problem
We are waiting for GetHuman1380948 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1380948 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1380948
Oct 20th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 46099 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1380948 started working on this issue
Oct 20th 2:00pm