I recently was gifted call of duty black ops *, just recently today I decided to load u...

GetHuman-naseiver's customer service issue with Xbox from October 2018

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The issue in GetHuman-naseiver's own words
I recently was gifted call of duty black ops *, just recently today I decided to load up the game and play, once I started to load it up, the game kept restarting, making me unable to play. I need an immediate answer regarding this issue, in addition, I spam load the game, it still doesn't load up, it just takes me back to the Xbox home screen. Please help me! I've been waiting for days to play this game.
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Xbox

Customer service issue
Reported by GetHuman-naseiver
Oct 18th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-naseiver started working on this issue
Oct 18th 8:36pm