I am A Nana & I was watching my grandsons on October *th. I am heart broken that I don...

GetHuman-babylit_'s customer service issue with Xbox from October 2018

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The issue in GetHuman-babylit_'s own words
I am A Nana & I was watching my grandsons on October *th. I am heart broken that I don’t even comprehend that x-box chargedmy daughters bank account $***. It is truly my “non-knowledge” if the first night game. I was with him when these items cMe up he showed me “oh look Nana, I have this, etc for doing well on game” Not even knowing they were purchased.*I am at your mercy, this is their household money. Even meeting them halfway with a refund ????? The X-box has been taken away& willl not be used ever !!!!
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Xbox

Customer service issue
Reported by GetHuman-babylit_
Oct 18th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 8 customers so far
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Timeline
GetHuman-babylit_ started working on this issue
Oct 18th 3:27pm