My friend game shared with me two games : Fifa ** and Black ops *. This morning I woke...

GetHuman-jakeyork's customer service issue with Xbox from October 2018

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The issue in GetHuman-jakeyork's own words
My friend game shared with me two games : Fifa ** and Black ops *. This morning I woke up and tried to load black ops * but it then said that I need to buy it. So I then checked Fifa ** to see if it worked and it did. I wasn’t sure what to do so I turned my xbox off by the mains then loaded black ops * up and the same message occurred. I then uninstalled it so that I could reinstall and play later. I do this and it’s now not anywhere on my xbox. Please help because I’m really enjoying this game.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-jakeyork
Oct 18th, 2018 - a mon ago
I have an issue with Xbox too
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Seen by 2 customers so far
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GetHuman-jakeyork started working on this issue
Oct 18th 8:18am