I’ve been unable to open fortnite for the past few days, (when I opened it, it would sh...

GetHuman-wgerash's customer service issue with Xbox from October 2018

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The issue in GetHuman-wgerash's own words
I’ve been unable to open fortnite for the past few days, (when I opened it, it would show the starting screen for a few seconds and then crash, sending me back to the xbox home screen) and I’ve tried restarting my xbox and unplugging the HDMI and entire xbox completely multiple times but the same thing happens. I tried to uninstall Fortnite and when I went to the store to buy it again, whenever I press “Get” an icon saying “Try that again, something happened on our end” pops up, and I’m unable to download the game. Any help with this issue would be much appreciated.
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Customer service issue
Reported by GetHuman-wgerash
Oct 18th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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GetHuman-wgerash started working on this issue
Oct 18th, 2018 1:35am