I preordered in game content for the game For Honor and it didn’t properly take install...

GetHuman1366365's customer service issue with Xbox from October 2018

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The issue in GetHuman1366365's own words
I preordered in game content for the game For Honor and it didn’t properly take install so none of the content was available. So I deleted the add-ons and tried to reinstall them to attempt to get the content again, but now the add-ons are just no longer on my Xbox. Not in my installed or ready to install. I’m furious because I’m sure that it is a software issue and that Xbox has costed me thirty dollars.
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Xbox

Customer service issue
Reported by GetHuman1366365
Oct 17th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1366365 started working on this issue
Oct 17th 9:56pm