I let my son use my credit card to buy fortnight online with the Xbox. And since then w...

GetHuman1365107's customer service issue with Xbox from October 2018

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The issue in GetHuman1365107's own words
I let my son use my credit card to buy fortnight online with the Xbox. And since then we’ve had over $**** worth of charges that are automatic. I have not authorized these charges and they happen when he and his friends are playing games and they don’t even realize they’re buying things. I’ve tried to cancel my card through her account, but it’s not working. And I’ve had to cancel my credit card to my bank. I need a refund for these unauthorized charges
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Customer service issue
Reported by GetHuman1365107
Oct 17th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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GetHuman1365107 started working on this issue
Oct 17th, 2018 8:12pm