I signed up for Xbox live, for one month free, on or around *********. However, instead...

GetHuman-garbages's customer service issue with Xbox from October 2018

Help with my Xbox issue
The issue in GetHuman-garbages's own words
I signed up for Xbox live, for one month free, on or around *********. However, instead of a month, my bank account was charged on **********, just two weeks later. Now, when I sign in to Xbox live, it says I dont have a gold membership. I was going to use the free membership for the month then sign up for a year, but now I'm frustrated and just want my money back. I'm sure I'll sign up for the year plan, whenever I get the money.
GetHuman-garbages did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-garbages fixed the problem
I was able to chat with a very helpful Microsoft rep, through the support site (http:**xbox.com*help) who solved the problem.
Please help with my Xbox issue
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Customer service issue
Reported by GetHuman-garbages
Oct 17th, 2018 - 3 mons ago
I have an issue with Xbox too
GetHuman-garbages shared how to fix
Seen by 4 customers so far
Similar issue to 44696 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-garbages started working on this issue
Oct 17th, 2018 6:30pm
GetHuman-garbages confirmed the issue is fixed. Hooray!
Oct 18th, 2018 9:21pm