Powering up but then shutting down within a few minutes. I was playing mortal Kombat xl...

GetHuman1346727's customer service issue with Xbox from October 2018

43667 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman1346727's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1346727 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1346727 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking to check your warranty you can use the link to check the warranty on your Xbox. Just click the link and sign into your Xbox account. If you are in need of a repair you will need to call Xbox. First, check your warranty to see if the Xbox is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman1346727's own words
Powering up but then shutting down within a few minutes. I was playing mortal Kombat xl with a friend. It was working then. My father plays fortnite online, but said it just wouldn't come on the other morning. I've been a dedicated Xbox fan since the first Xbox and halo. It's staying on now but no video. I purchased new last Christmas from Walmart. Believe I still have receipt. Any help would be greatly appreciated
GetHuman1346727 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1346727 fixed the problem
We are waiting for GetHuman1346727 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1346727 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1346727
Oct 15th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 43667 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1346727 started working on this issue
Oct 15th 11:31am