This is for Xbox live gold we been charged the last two months an don't have the Xbox one no more the email with this is *****@***.com

GetHuman-iamashe's customer service issue with Xbox from October 2018

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The issue in GetHuman-iamashe's own words
Get my money back since we don't have have the Xbox one anymore. ... Need refunded u charged us this month an last an we no longer have it an will not be needing this at this time please call an we can give you card number an whatever else you may need ********** thank you!
We told the person who we talked to we would call in an pay it in case we couldn't afford it.
Putting the money back since it wasn't used at all.
We would not mind if we still owned the Xbox we even payed after our kid went an lived with other parent thank for understanding my situation.
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Xbox live gold
Customer service issue
Reported by GetHuman-iamashe
Oct 12th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-iamashe started working on this issue
Oct 12th, 2018 11:03pm