I cannot remove my debit card from my son's Xbox one, about ** minutes ago I started ge...

GetHuman1335610's customer service issue with Xbox from October 2018

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The issue in GetHuman1335610's own words
I cannot remove my debit card from my son's Xbox one, about ** minutes ago I started getting emails from my bank about charges from Xbox live.my son made $***.** in charges from games . I need to get a refund for this error.i had been buying him xbox cards for his games and memberships since I hadn't been able to remove my card.
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Customer service issue
Reported by GetHuman1335610
Oct 12th, 2018 - 4d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman1335610 started working on this issue
Oct 12th 11:02pm