Someone gifted me a game from a different region and he did not know, neither did I th...

GetHuman-vincemau's customer service issue with Xbox from October 2018

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The issue in GetHuman-vincemau's own words
Someone gifted me a game from a different region and he did not know, neither did I that the code from a different region, apparently, does not work in Canada. Even thought it is a paid for gift?
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Xbox

Customer service issue
Reported by GetHuman-vincemau
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman-vincemau started working on this issue
Oct 12th 9:55pm