I preordered black ops * awhile back and it let me play the privet beta and download a...

GetHuman1335105's customer service issue with Xbox from October 2018

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The issue in GetHuman1335105's own words
I preordered black ops * awhile back and it let me play the privet beta and download a whole update like * days ago but then ever since the game came out it says “your purchase may have be refunded or purchase failed but no money was returned back to my card I don’t want the money back I just want the game I payed for (call of duty black ops *)
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Xbox

Customer service issue
Reported by GetHuman1335105
Oct 12th, 2018 - 10d ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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GetHuman1335105 started working on this issue
Oct 12th 9:14pm