I have been charged twice per month for my xbox live membership. I have attempted to ca...

GetHuman-zswear's customer service issue with Xbox from October 2018

42253 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman-zswear's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-zswear to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-zswear may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-zswear's own words
I have been charged twice per month for my xbox live membership. I have attempted to cancel it on my own online however the only page that does not load is the page that allows me to cancel my membership. I have tried virtual agents with no help as well. I also called the live human phone number and got a recording which only gave me a link to follow which I had previously attempted to use. This is ridiculous that nothing will allow me to cancel my membership and I would like it to be cancelled immediately. I am very dis-satisfied with the support and help.
GetHuman-zswear did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-zswear fixed the problem
We are waiting for GetHuman-zswear to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-zswear fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-zswear
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 42253 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-zswear started working on this issue
Oct 12th 8:53pm