I have been charged twice per month for my xbox live membership. I have attempted to ca...
GetHuman-zswear's customer service issue with Xbox from October 2018
Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-zswear's own words
I have been charged twice per month for my xbox live membership. I have attempted to cancel it on my own online however the only page that does not load is the page that allows me to cancel my membership. I have tried virtual agents with no help as well. I also called the live human phone number and got a recording which only gave me a link to follow which I had previously attempted to use. This is ridiculous that nothing will allow me to cancel my membership and I would like it to be cancelled immediately. I am very dis-satisfied with the support and help.
GetHuman-zswear did not yet indicate what Xbox should do to make this right.
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