My family member purchased an Xbox gift card and when he entered the second one out of...

GetHuman1334579's customer service issue with Xbox from October 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1334579's own words
My family member purchased an Xbox gift card and when he entered the second one out of the two he bought it said sorry there was a problem on our part please try again later and he’s been trying to work on that all day and nothing has changed so I was just contacting you to see what me and him should do
GetHuman1334579 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1334579
Oct 12th, 2018 - 7d ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 42193 others
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Timeline
GetHuman1334579 started working on this issue
Oct 12th 7:56pm