I went to buy some in game currency and it kept saying “try again” so I did twice on on...

GetHuman-callihes's customer service issue with Xbox from October 2018

4 views
 | 
42179 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman-callihes's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-callihes to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-callihes may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-callihes's own words
I went to buy some in game currency and it kept saying “try again” so I did twice on one card and then tried again on a different card. And all four of them went through on my account even though it kept saying “error didn’t go through.” So I’d like a refund of * of the charges and it’s fine if the in game currency goes away too, I only wanted one of the $** sets.
GetHuman-callihes did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-callihes fixed the problem
We are waiting for GetHuman-callihes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-callihes fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-callihes
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 42179 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-callihes started working on this issue
Oct 12th 7:48pm