I want to cancel my Xbox live subscription and stop my payment from this month from goi...

GetHuman1333847's customer service issue with Xbox from October 2018

4 views
 | 
42085 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman1333847's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1333847's next move: talk to Xbox when they open (we'll send a note).
Xbox's call center is closed now. We will text or email GetHuman1333847 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1333847 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1333847 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1333847's own words
I want to cancel my Xbox live subscription and stop my payment from this month from going through. I have tried to reach Xbox through the Microsoft and Xbox websites but they have not worked and now when I call the customer service numbers for Microsoft and Xbox it redirects me to the website which is still not working.
GetHuman1333847 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1333847 fixed the problem
We are waiting for GetHuman1333847 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1333847 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1333847
Oct 12th, 2018 - 2d ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 42085 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1333847 started working on this issue
Oct 12th 6:38pm