I am having trouble redeeming a code to install*download a game I purchased earlier tod...

GetHuman1333650's customer service issue with Xbox from October 2018

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The issue in GetHuman1333650's own words
I am having trouble redeeming a code to install*download a game I purchased earlier today. I called game stop and the merchant told me there’s nothing he can do, he c annot regenerate another code and I’ve spoken with * “Microsoft Representitives” who have not answered my questions or tried helping me. They all hung up after I explained my issue.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1333650
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1333650 started working on this issue
Oct 12th 5:58pm