I ordered ufc *** on october * , **** and was charged $**.** from the ufc.tv app on you...

GetHuman1319981's customer service issue with Xbox from October 2018

2 views
 | 
42017 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman1319981's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1319981's next move: talk to Xbox when they open (we'll send a note).
Xbox's call center is closed now. We will text or email GetHuman1319981 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1319981 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1319981 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1319981's own words
I ordered ufc *** on october * , **** and was charged $**.** from the ufc.tv app on your system. Their end had zero problems however the error message said your servers or status was down all night and would not let me access the content i ordered AT ALL. I had many people over to watch the fights and we could not watch them. I want my refund for you accepting my money and not providing the agreed upon service. I will not take no for an answer or i will be collecting information for a class action, thanks.
GetHuman1319981 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1319981 fixed the problem
We are waiting for GetHuman1319981 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1319981 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1319981
Oct 12th, 2018 - 7d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 42017 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1319981 started working on this issue
Oct 12th 5:54pm