I accidentally made the same purchase on my Microsoft account for $**.** twice, I had t...

GetHuman1333240's customer service issue with Xbox from October 2018

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Help with my Xbox issue
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Before contacting them, items GetHuman1333240 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1333240's own words
I accidentally made the same purchase on my Microsoft account for $**.** twice, I had thought the payment didnt go through the first time so I had submitted again but it went through twice and I wanted a refund on one of those. *Thank you
GetHuman1333240 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1333240
Oct 12th, 2018 - 5d ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 41960 others
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Timeline
GetHuman1333240 started working on this issue
Oct 12th 4:52pm