I accidentally made the same purchase on my Microsoft account for $**.** twice, I had t...
GetHuman1333240's customer service issue with Xbox from October 2018
Help with my Xbox issue
First: share to improve GetHuman1333240's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1333240's next move: talk to a Xbox rep without waiting on hold.
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1333240 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1333240's own words
I accidentally made the same purchase on my Microsoft account for $**.** twice, I had thought the payment didnt go through the first time so I had submitted again but it went through twice and I wanted a refund on one of those. *Thank you
GetHuman1333240 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1333240 fixed the problem
We are waiting for GetHuman1333240 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.