Bought two new gamertag neither of which works on any games or apps ..keeps telling me...

GetHuman1332931's customer service issue with Xbox from October 2018

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The issue in GetHuman1332931's own words
Bought two new gamertag neither of which works on any games or apps ..keeps telling me invalid gamertag when I try to play online
GetHuman1332931 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1332931
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 41908 others
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Timeline
GetHuman1332931 started working on this issue
Oct 12th 4:09pm