I paid for my Xbox Live account in April of this year and it's saying that I no longer...

GetHuman1332767's customer service issue with Xbox from October 2018

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The issue in GetHuman1332767's own words
I paid for my Xbox Live account in April of this year and it's saying that I no longer have Xbox Gold I pay for one year I enter the code with a guy on the phone everything was fine in the morning yesterday but now I have no Xbox Live on two of my accounts and I have paid for one year on two accounts in April of this year thank you please call back.
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Xbox

Customer service issue
Reported by GetHuman1332767
Oct 12th, 2018 - 11d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 41890 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1332767 started working on this issue
Oct 12th 3:51pm