Hi, so I have bought a refurbished X Box and have had it for * months. I have noticed t...

GetHuman1322294's customer service issue with Xbox from October 2018

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The issue in GetHuman1322294's own words
Hi, so I have bought a refurbished X Box and have had it for * months. I have noticed that at time I will switch on the console and the controls are doing that they shouldn't. The most common problem is a button activates the home button. No matter what I do (reset, unplug power strip) nothing fixes the issue. Then I come back to the console a day later and there are no issues, until the next time the problem happens. What can I do fix it?
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1322294
Oct 11th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1322294 started working on this issue
Oct 11th 10:39pm