Hi, so I have bought a refurbished X Box and have had it for * months. I have noticed t...
GetHuman1322294's customer service issue with Xbox from October 2018
Help with my Xbox issue
First: share to improve GetHuman1322294's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1322294 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1322294 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman1322294's own words
Hi, so I have bought a refurbished X Box and have had it for * months. I have noticed that at time I will switch on the console and the controls are doing that they shouldn't. The most common problem is a button activates the home button. No matter what I do (reset, unplug power strip) nothing fixes the issue. Then I come back to the console a day later and there are no issues, until the next time the problem happens. What can I do fix it?
GetHuman1322294 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1322294 fixed the problem
We are waiting for GetHuman1322294 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.