So I was charged for the game pass on **** but the payment failed because I had gotten...
GetHuman1316826's customer service issue with Xbox from October 2018
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The issue in GetHuman1316826's own words
So I was charged for the game pass on **** but the payment failed because I had gotten a new credit card before that. My game pass has been unavailable to me since that date and now it’s telling me my subscription purchase is overdue for that specific date. This makes no sense to me. I have $** in my Microsoft currency and it’s not even letting me pay for the overdue charge. And what’s funny is I didnt even get charged for it nor even had access to game pass games since then.
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