An hidden transaction subscription that i didn't authorize or make. I was trying to buy...

GetHuman758541's customer service issue with Xbox from October 2018

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An hidden transaction subscription that i didn't authorize or make. I was trying to buy (Pre Order) Red Dead Redemption * for the $**.** version wondering why I couldn’t shen i had enough i had put $*** dollars on a gift card to purchase and it kept saying to call you all so i checked the balance on the card and its down to $**.** and said i had made an subscription for Xbox Microsoft. Pls call asap i just wanna pre order the game.
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Xbox

Customer service issue
Reported by GetHuman758541
Oct 11th, 2018 - a mon ago
I have an issue with Xbox too
Fixed
Seen by 4 customers so far
Similar issue to 41222 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman758541 started working on this issue
Oct 11th 2:00am
GetHuman758541 confirmed the issue is fixed. Hooray!
Oct 12th 2:59am
GetHuman758541 confirmed the issue is fixed. Hooray!
Oct 13th 8:32pm