Updated Fortnite today. After update, mic would no longer work. I can hear everyone e...

GetHuman-dkonopk's customer service issue with Xbox from September 2018

34880 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman-dkonopk's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-dkonopk to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-dkonopk may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman-dkonopk's own words
Updated Fortnite today. After update, mic would no longer work. I can hear everyone else speaking and can join*invite people to parties but I am unable to be heard over the mic when I speak. The ring around my circle icon does not light up when I speak into the mic. I have tried using other controllers with the same mic, other controllers with a different mic system, and updating my controller to try to fix this problem and nothing has worked. I see others have also had this issue of not being able to speak through the mic recently and am wondering if this is an Xbox issue that needs to be fixed?
GetHuman-dkonopk did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-dkonopk fixed the problem
We are waiting for GetHuman-dkonopk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-dkonopk fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dkonopk
Sep 28th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 34880 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-dkonopk started working on this issue
Sep 28th 3:54am