I was looking on the Xbox store to see what game titles were backwards compatible and l...

GetHuman1221059's customer service issue with Xbox from September 2018

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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1221059's own words
I was looking on the Xbox store to see what game titles were backwards compatible and looked at gears of war *, I have every single gears of war game in disk form and was just looking to see if it was compatible with the Xbox one, I saw a tab that said continue and I clicked on it and was charged $**, I already have this game and didn’t know it was going to charge me $**
GetHuman1221059 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1221059
Sep 28th, 2018 - 24d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1221059 started working on this issue
Sep 28th 2:43am