My nephew was playing fortnite and bought a ** dollar vbucks purchase that was my perso...

GetHuman1220910's customer service issue with Xbox from September 2018

3 views
 | 
34852 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman1220910's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1220910's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman1220910 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1220910 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1220910 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1220910's own words
My nephew was playing fortnite and bought a ** dollar vbucks purchase that was my personal money for rent that is do on the first I need the money back it’s urgent I just took my card off the acccount
GetHuman1220910 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1220910 fixed the problem
We are waiting for GetHuman1220910 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1220910 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1220910
Sep 28th, 2018 - 25d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 34852 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1220910 started working on this issue
Sep 28th 1:56am