My credit card is being charged for xbox live. However, I have no credit card on my mic...

GetHuman-dbonior's customer service issue with Xbox from September 2018

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Help with my Xbox issue
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Xbox's call center is closed now. We will text or email GetHuman-dbonior when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-dbonior can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-dbonior may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-dbonior's own words
My credit card is being charged for xbox live. However, I have no credit card on my microsoft account. Nor do I have any subscriptions on my microsoft account .
GetHuman-dbonior did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-dbonior
Sep 27th, 2018 - 20d ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 34668 others
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Timeline
GetHuman-dbonior started working on this issue
Sep 27th 9:31pm