My nba *k** game I purchased disappeared off my system after it was supposed to be upda...

GetHuman1219602's customer service issue with Xbox from September 2018

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The issue in GetHuman1219602's own words
My nba *k** game I purchased disappeared off my system after it was supposed to be updating I payed hard earned money on that game and vc
GetHuman1219602 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1219602
Sep 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Fixed
Seen by 4 customers so far
Similar issue to 34619 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1219602 started working on this issue
Sep 27th 8:38pm
GetHuman1219602 confirmed the issue is fixed. Hooray!
Oct 7th 1:41am