My friends list is frozen from the day before and won't update. I've tried restarting...

GetHuman1219515's customer service issue with Xbox from September 2018

Help with my Xbox issue
The issue in GetHuman1219515's own words
My friends list is frozen from the day before and won't update. I've tried restarting, hard power off and clearing cache nothing has worked.
GetHuman1219515 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1219515
Sep 27th, 2018 - 24d ago
I have an issue with Xbox too
Fixed
Seen by 6 customers so far
Similar issue to 34601 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
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Timeline
GetHuman1219515 started working on this issue
Sep 27th 8:19pm
GetHuman1219515 indicated the issue is not fixed yet.
Sep 27th 8:26pm